Privacy Policy

Privacy Policy 711cuci
Your Data Safe in Our Hands

Your privacy is not merely a legal obligation to us — it is a commitment we uphold firmly. This document clearly explains how 711cuci collects, uses, stores and protects your personal data.

Updated: 1 January 2026
Our Commitment

711cuci does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. This is not an empty promise — it is a policy we consistently uphold.

Data Protection

Six Ways 711cuci Protecting Data You

We invest seriously in security and privacy infrastructure so you can play with complete peace of mind.

256-bit SSL Encryption

All data transmitted between your device and 711cuci servers is protected with industry-standard 256-bit SSL encryption. This means your login credentials, payment details, and personal data cannot be intercepted by unauthorized parties in transit.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems. Database access is restricted to authorised personnel only, with all access logged and periodically audited to ensure no internal breaches occur.

Strict Access Controls

Our role-based access control (RBAC) system ensures every 711cuci staff member can only access data required for their specific duties. No staff member has unrestricted full access to all player data — this is an internal safeguard we take seriously.

No Data Selling

711cuci has never and will never sell players' personal data to any third party. Your data belongs to you — we only use it for the purposes stated in this policy, namely to enable you to use our services safely and comfortably.

Mobile App Security

The 711cuci mobile app uses end-to-end encryption for all in-app communications. Login credentials are not stored in plain text on your device. Session tokens expire automatically after a period of inactivity to prevent unauthorised access should your phone be lost.

Regular Security Audits

711cuci's security systems undergo regular independent third-party audits. Any identified vulnerabilities are addressed promptly. We also operate a responsible disclosure program that allows security researchers to report issues they discover.

Full Document

Important Note: This Privacy Policy applies to all 711cuci services, including our website, mobile app, and any official communication channels. By using our platform, you acknowledge that you have read and understood this policy.

01 Introduction

711cuci ("we", "the platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy is crafted to transparently explain how we handle your personal information — from the point of collection through to data deletion when it is no longer required.

We believe trust is the foundation of our relationship with our players. To uphold that trust, we are committed to being fully transparent about our privacy practices and giving you meaningful control over your own personal data.

This policy should be read together with Terms and Conditions and Responsible Gaming Policy 711cuci.

02 Data We Collect

711cuci collects several categories of personal data depending on how you interact with our platform. Here is a summary of the types of data collected and the purpose behind each:

Data Types Example Purpose
Identification Data Full name, date of birth, identification card number KYC Security
Contact Details Phone number, email address Communications Security
Financial Data Bank account number, bank name, transaction history Payments AML
Technical Data IP address, device type, web browser, operating system Security Analytics
Usage Data Gaming history, activity logs, game preferences Services Improvement
Communication Data Customer support logs, feedback Support Quality

We do not collect unnecessary data. Every category of data collected has a clear justification and is limited strictly to what is required for platform operations.

03 How We Use Your Data

Collected data is used exclusively for the following purposes and nothing beyond:

  • Account management — allows you to register, log in, manage your profile, and adjust account settings.
  • Financial transaction processing — ensures your deposits and withdrawals are processed accurately and securely.
  • Identity verification (KYC) — fulfills legal compliance requirements for verifying player identity prior to the first withdrawal.
  • Service communications — sends important notices related to your account, transactions, or policy changes.
  • Fraud prevention — detects and prevents suspicious activity, multiple account usage, or hacking attempts.
  • Platform improvements — analyzes usage patterns in aggregate (without identifying individuals) to enhance the player experience.
  • Legal compliance — fulfills legal obligations including anti-money laundering (AML) requirements.

Marketing: We will only send you promotional communications if you have given explicit consent. You may withdraw this consent at any time through your account settings or by contacting our customer support.

04 Data Sharing with Third Parties

711cuci does not sell your personal data. However, in the course of operating the platform, we share certain data with selected third parties under limited circumstances:

  • Payment processors — financial data required to process deposits and withdrawals is shared with trusted payment gateway providers whose security standards are equivalent to or higher than ours.
  • Technical service providers — hosting companies, CDN providers, and analytics tools that help us operate the platform may access minimal technical data and are bound by strict confidentiality agreements.
  • Legal authorities — we will disclose data when required by law or a valid court order, or if we believe disclosure is necessary to prevent criminal activity.
  • KYC service providers — during the identity verification process, portions of your document data may be verified through third-party verification services integrated with our system.

All third parties we work with are bound by data protection agreements that prohibit them from using your data for any purpose other than those specified.

05 Cookies & Tracking Technologies

711cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the categories of cookies we use:

  • Essential cookies — required for core platform functions such as login sessions and language preferences. These cookies cannot be disabled.
  • Performance cookies — helps us understand how players use the platform so we can continuously improve it. Data collected is anonymized.
  • Functional cookies — remembers your preferences such as theme, language, and display settings so you do not need to reset them each time you log in.

You can manage cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

711cuci does not use third-party tracking cookies for advertising purposes or to track your activity on other websites. We respect your browsing privacy outside of our platform.

06 Data Retention & Deletion

711cuci retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

  • Active account data — retained for the duration your account is active and for the period prescribed by legal requirements following account closure.
  • Financial transaction records — retained for a minimum of 7 years to comply with anti-money laundering and tax legal requirements.
  • Support communication logs — retained for 2 years for service quality and dispute resolution purposes.
  • Technical data and access logs — retained for 90 days for security and incident investigation purposes.

When the retention period expires or you request data deletion (subject to legal obligations), your data will be permanently deleted or anonymised so it can no longer be linked to you.

07 Your Rights as a Player

As a 711cuci player, you have the following rights regarding your personal data. We are committed to processing all requests within 30 business days:

Right of Access

Request a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, without providing a reason.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

Request restriction of your data processing while we investigate its accuracy or the validity of the processing.

To exercise any of the rights above, please contact the 711cuci customer support team via live chat on the platform or through our support email.

08 Data Security Measures

711cuci implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

  • 256-bit SSL encryption for all data in transit between your device and our servers.
  • Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
  • 24/7 system monitoring with automated intrusion detection.
  • Regular penetration testing conducted by independent third parties.
  • Mandatory security awareness training for all staff with access to player data.
  • A comprehensive incident response plan to ensure rapid action in the event of any data breach.

In the Event of a Data Breach: In the event of any data breach that affects your rights and freedoms, 711cuci will notify you within 72 hours of becoming aware of the incident, in line with industry best practices.

09 International Data Transfers

In operating the platform, your data may be processed or stored on servers located outside Malaysia. Regardless of where your data is processed, we ensure that protection equivalent to or greater than that guaranteed by this policy is fully observed.

All international data transfers are safeguarded by appropriate protection mechanisms, including standard data processing agreements and thorough security assessments of all our overseas technical partners.

10 Amendments to the Privacy Policy

711cuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever this policy is updated, the "Updated" date at the top of this page will change accordingly.

For material amendments that significantly affect your privacy rights, we will provide notice via your registered email or in-app notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is ready to assist. You may reach us through the following methods:

  • Live Chat — available 24/7 directly within the 711cuci platform for immediate responses.
  • Support Email[email protected] for written inquiries requiring detailed responses.

We are committed to responding to all privacy enquiries within 5 business days. For more complex data rights requests, the response time is up to 30 business days.

🔒
Your Data Is Safe

Play with Total Confidence at
711cuci

Your privacy is protected, your data is secure. Register now and enjoy a transparent, responsible online gaming experience with the Malaysia player community.

Bahasa Melayu